The availability of a website is measured by the percentage of a year in which the website is publicly accessible and reachable via the Internet. This is different from measuring the uptime of a system. Uptime refers to the system itself being online. Uptime does not take into account being able to reach it as in the event of a network outage. A hosting provider's Service Level Agreement (SLA) may include a certain amount of scheduled downtime per year in order to perform maintenance on the systems. This scheduled downtime is often excluded from the SLA timeframe, and needs to be subtracted from the Total Time when availability is calculated. Depending on the wording of an SLA, if the availability of a system drops below that in the signed SLA, a hosting provider often will provide a partial refund for time lost. How downtime is determined changes from provider to provider, therefore reading the SLA is imperative. Not all providers release uptime statistics. Most hosting providers will guarantee at least 99.9% uptime which will allow for 43m of downtime per month, or 8h 45m of downtime per year.
For those new to VPS hosting who may not know exactly what is needed, Bluehost makes it incredibly easy and seamless to switch between plans to find the perfect package for you. The company's enhanced cPanel interface enables users to instantly adjust computing resources. If you have questions or need some advice, Bluehost's wonderful support staff is standing by to assist 24/7.
This is a new type of hosting platform that allows customers powerful, scalable and reliable hosting based on clustered load-balanced servers and utility billing. A cloud hosted website may be more reliable than alternatives since other computers in the cloud can compensate when a single piece of hardware goes down. Also, local power disruptions or even natural disasters are less problematic for cloud hosted sites, as cloud hosting is decentralized. Cloud hosting also allows providers to charge users only for resources consumed by the user, rather than a flat fee for the amount the user expects they will use, or a fixed cost upfront hardware investment. Alternatively, the lack of centralization may give users less control on where their data is located which could be a problem for users with data security or privacy concerns.
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Customer support should never be neglected because you never know when you might need help with your website. Depending on your experience level, you might be able to fix certain problems by yourself, however, even veteran webmasters require technical assistance every once in a while. If and when that happens, you’ll be glad to have professional and responsive support agents ready to help at a moment’s notice. Luckily, both Bluehost and WordPress are pretty good when it comes to customer support.