Update January 2020: Also, before you buy the preferred hosting for your website, make sure to click here to see the latest promotional offers that they offer in January 2020 (after clicking, the latest promotional discount of 65% will be self-applied at check-out). We will update this article as soon as the promotional offer changes or if they get a better one, but as of right now this is the best deal you can find.
Above all else, we strive to deliver outstanding customer experiences. When you buy a domain name from Namecheap, we guarantee it will be handed over to you with superior standards of service and support. Our primary goal is to build a customer-focused atmosphere filled with the happiest customers in the galaxy. The Namecheap guarantee is our mark of excellence.
Customer support should never be neglected because you never know when you might need help with your website. Depending on your experience level, you might be able to fix certain problems by yourself, however, even veteran webmasters require technical assistance every once in a while. If and when that happens, you’ll be glad to have professional and responsive support agents ready to help at a moment’s notice. Luckily, both Bluehost and WordPress are pretty good when it comes to customer support.
Once you get up and running with a WordPress host, you can choose from thousands of free and paid themes — premade website templates that expedite your site design process, allowing you to skip to the content and customization. For a what-you-see-is-what-you-get (WYSIWYG) experience, we recommend installing BoldGrid, a site builder tool that layers on top of the WordPress platform to create a drag-and-drop site builder environment. InMotion will install BoldGrid for you at checkout as well, making WordPress setup a non-issue.
That said, Bluehost is a bit better in this department as its support agents are well known for being very knowledgeable and fast with their replies, we had a great experience with their support when we tested it for our Bluehost Review. You can contact them 24/7 via live chat or phone. The company has two phone numbers customers can use, one of which is toll-free. WordPress doesn’t have a phone number you can reach them at but you can get 24/7 customer support via live chat and email, but this lack of support is the main reason why WordPress.com did not manage to be on our Bluehost Alternatives List.
The speed and performance result from very modern hardware and a global content delivery network powered by Cloudflare. Bluehost also offers essentially unlimited everything, including storage, emails, and bandwidth, along with many other perks. For example, Bluehost includes a free domain and marketing credits to get your site off the ground — further adding to its value.
Bluehost does offer an automatic backup system along with daily scheduled backups, albeit these are only included for free with certain hosting plans. However, you can add a backup system to the packages that don’t already include it for just $3 a month, which is a small price to pay for keeping your files safe. That, or you can simply back up your files via FTP as mentioned earlier.